What information do we collect?
When you register or use the 9700x platform, we collect several categories of personal information to ensure our services run securely and smoothly:
- Account Information: Full name, email address, phone number, date of birth, and the username you registered with when opening your account.
- Payment Information: Transaction details in Malaysian Ringgit (MYR), including payment methods used such as FPX, DuitNow, and e-wallets. We do not store full credit card numbers — all processing is handled by approved payment providers.
- Device & Browser Information: Device type, operating system, browser type, IP address, and general location data for security and user experience improvement purposes.
- Usage Data: Records of in-platform activity, including pages visited, session duration, game preferences, and interactions with platform features.
- Cookies: Small files stored on your device that help us recognise you on return visits and personalise your experience.
How is your information used?
9700x uses the information collected solely for legitimate purposes directly related to the operation of the platform, including:
- Processing account registration, login, and user identity verification
- Processing deposits, withdrawals, and financial transactions in MYR
- Providing customer support and addressing technical enquiries
- Sending important notifications related to your account, security, or policy updates
- Monitoring suspicious activity and preventing fraud or platform abuse
- Improving platform functionality and performance based on aggregated usage data
- Comply with applicable laws and regulations in Malaysia
We will not use your information for third-party marketing without your explicit consent.
How do we use cookies and tracking?
9700x uses cookies and similar tracking technologies to enhance the user experience on our platform. We use several types of cookies:
- Essential Cookies: Required for core platform operations such as login, session security, and navigation. These cookies cannot be disabled.
- Performance Cookies: Helping us understand how users interact with the platform for the purpose of technical improvements.
- Functional Cookies: Saving user preferences such as language and display settings for a more convenient experience on return visits.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 9700x platform. We do not use cookies to track your activity on websites outside our platform.
Data storage, security and third-party sharing
All 9700x user data is stored on servers protected with 256-bit SSL encryption and the latest technical security measures. Access to user data is restricted to relevant personnel on a need-to-know basis for legitimate operational purposes.
9700x will not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances:
- To approved payment service providers for the secure processing of your MYR transactions
- When required by Malaysian law or a valid court order
- To prevent fraud, illegal activity, or serious security threats
- To technical service providers bound by strict confidentiality agreements
Your data is retained for as long as your account remains active. Following account closure, data will be kept for the period required by law before being securely deleted.
Your rights as a 9700x user
As a registered 9700x user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: You can update or correct inaccurate personal information through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records for a specified period.
- Right to Object: You have the right to object to the processing of your data for certain purposes, particularly for marketing communications.
To exercise any of the rights above, please contact the 9700x support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable legal requirements. For more information, visit FAQ page us.
Policy updates and how to contact us
9700x reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Users will be notified of any material changes via an in-platform notice or their registered email.
Continued use of the 9700x platform after any changes to this policy take effect constitutes your acceptance of those changes. The latest effective date will be noted at the top of this page. It is your responsibility to review this page periodically.
If you have any questions, concerns, or complaints regarding your privacy and personal data protection at 9700x, please reach us through:
- Email: [email protected]
- FAQ: Visit the FAQ page
Our support team is ready to assist and will respond to privacy-related enquiries within a reasonable timeframe.
Ready to play safely at 9700x?
Create your account and enjoy a platform that protects your privacy at all times.